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Do you like our website?  Do you enjoy our personal customer service?  Would you like a lifetime coupon for 10% off your orders from Julie's X Stitch.  If you do, we would appreciate you linking to us.  Press the contact us link below and fill out the form and we will tell you how to get started.

 

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Haven't you been getting regular Emails from us updating you on your Order Status?? 

We send emails updating you on every change to your order, including one at the very moment we receive your order, so if you are not getting them
Check Your SPAM Folders - They are probably sitting right there ready to read.  If you think you may have given us the wrong email address, let us know and we can check it for you and fix it.  Once orders ship from our store we have no control over how long it takes the post office nor any way to know why it is taking the post office so long to get your products to you.  Occasionally, international order can take 6-8 weeks to reach you.  This is not our fault.  It is a delay in the shipping process that is beyond our control.  We have not lost a package yet!

 

For all Inquiries related to this site:

 " The Words of a Wise mans mouth are gracious..." (Ecclesiasties)
you can contact
Julie directly.
I am on the do not call list.  Do not contact me for solicitation purposes.  FREE SHIPPING: if you are having trouble finding the free shipping option during check out, please return to the shipping page and LOOK AGAIN.  It is there right next to the priority mail option listed as Flat Rate $0.00. (Canada and USA only).  You must choose the free shipping in order to get it.

Business hours:  9:00 a.m. to 4:00 p.m. Pacific time, Monday-Friday.  We ask that you make your order on our website or send them to us by e-mail.  We  find it  hard to hear on the phone and we want to make sure we get all of your information correctly.  All orders and information that you send on our website is encrypted and cannot be compromised.  We also don't store credit card information.  We take the safety of your information very seriously.

SORRY WE DO NOT CARRY A PRINTED CATALOG.  We add new products to our site almost daily, so it would be impossible to keep a catalog up to date.

Julie McDonald
 
" The Words of a Wise mans mouth are gracious..." (Ecclesiasties)
      Email:   Click Here to Email Julie

      I am on the do not call list.  Do not contact me for solicitations purposes.  FREE SHIPPING: if you are having trouble finding the free shipping option during check out, please return to the shipping page and look AGAIN.  It is there right next to the priority mail option listed as Flat Rate $0.00.

Mailing Address:

      JuliesXstitch.com  
       Juland Technologies, inc.

       112 North Curry Street
       Carson City, NV  89703

Address For Product Returns:
       Please contact us to receive your RMA # and
 appropriate shipping instructions for the product in question.  We do not accept USED merchandise.  It must be in the condition in which you received it.   There may be a 15% restocking fee and the shipping is non-refundable after your order has been shipped. 
We will NOT ship out replacement merchandise until we have received your return in acceptable condition.

 

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