Cross Stitch Customers
At Julie's X Stitch, we don't believe customers are just another order to be filled and immediately forgotten like the big chain
stores do. Julie believes each customer is important and a friend who
shares her love of Cross Stitch. She happily fills each order
with the same consideration and care she would expect if she were
shopping for her next cross stitch project.
We keep customers
happy by following these simple courtesies..
1 - We communicate
regularly to let customers know the status of their order - we tell you
what will ship right away, and how long the rest will take. We
don't believe in leaving you guessing.
2 - We answer
questions quickly, usually responding to inquiries within a few minutes
to a couple of
hours, and always within a day.
3 - If a customer
is unhappy about how long an item will take to order and ship, we offer
prompt refunds or order changes
4 - We do our best
to work with customers to get them what they want, adding products to
our site if need be.
Here are just a few of the
positive comments we have received over the past several years.
They are unsolicited comments sent by customers and I appreciate each
and every one.
Thank you Julie for your quick response and suggestions. I can go
with the 16 count, but I am torn between Whirlpool and Zephyr. Will
have to think on this and get back to you with my order.
I love your website, all the information you put out there is so
helpful and I enjoy reading your stories. My older sister started me on
the road to cross stitching over 12 years ago and I have been hooked
ever since! I create gifts for her and my younger sister, both who
appreciate the time and love that go into each project. I am currently
working on a dragonfly piece for my older sister, Terry and the Santa's
North Pole piece will be for my younger sister, Donna, who loves
Thank you for what you do,
We have the winds
today. With winter coming, I plan on making time to put another order
in. Your service and site surpasses all and it’s been a pleasure doing
business with you and I thank you.
Merry Christmas. Stay
warm, too. Best regards, Gail
Yes we will go with the linen please.
May I say how very helpful you are and I applaud the way you run your
"I sent a message to Julie from the UK with a query
about cross stitching. I had tried to get an answer suitable to my
particular points here but everyone really didn't seem to get the point.
Julie, bless her, took the time out to reply, promptly and in depth and
it warmed my heart that even though I wasn't buying anything from her
she spent time with me and for me. What a service and how lucky that you
have such a supplier with a big heart. Thanks Julie x"
Julie, you are an angel. Right after I got your original note I started
checking on Ebay and Etsy (never heard of Etsy before) and was able to
purchase the single copy of the magazine I need on Etsy. My friend's
birthday is next week and this is going to be my birthday present to her.
Thank you, thank you, thank you. It is possible to find a needle in a
haystack if you talk to the right people! Put this note on your FaceBook
page to let everyone know what a big help you were to me!
Thanks so much...got the fabric today..so glad I found your site ..I
will definitely be purchasing more from it ..we don't have a local
cross stitch store ..closest one is 50 minutes away and with work and
running errands on the weekend it's not always convenient to get there
...again thanks a mil! I've passed your website on to my best friend
who also stitches and she was happy to get it. Take care!
Yes please. Thanks Julie.
P.S. We got the (another store) email on their 20% off everything
for Super Bowl weekend, and when we compared their prices (WITH the 20%)
yours came out more favorably! Just thought you would like to know
that. They are the ones that featured the "As For Me and My House" that
you ordered for me. I try to be loyal to those whose service is so
good! Donna P.
Thank you so much, I received all my order and now ready to begin the
project. Your help and understanding was great and the service is
wonderful. Thank you again for all your help,
I just want to say thank you for the update and the timely
communication (and shipments). I ordered from another company at the
same time and I have yet to receive anything other than an order
confirmation; no updates, no goods (yet). Well done! I have already
told several people about your great prices and service. I will be
ordering from you in the future.
I just wanted to tell you I am so happy with your excellent e-mail
ordering service. You are so quick to respond and send out the fabric I
order. Thank you for your personal response and keep up the good work.
Have a great day.
The white tula came and it is beautiful.
just wanted to thank you again for the wonderful help you have
given us. It has been a pleasure working with you. When dealing
with an online service you just never know how it is going to go. I
could not be more pleased with your friendliness, helpfulness and
the service. You will definitely be my go to resource. Thanks
Thank you Julie for shipping the items so quickly. My mom has been in the hospital for a week now trying to heal from a procedure. She is not one to sit still so this should help with her patience a little. Thank you again for the wonderful customer service!
Thank you so very much for all your wonderful advice - I really
appreciate it as your answers will help me for the next decades to come.
:) And not only that - the fact you sent the samples is amazing. I am
truly very impressed. I look forward to them and will be placing my
order once I have had a chance to feel and look at them. :)
Enjoy the remainder of your day.
Second piece of
fabric delivered without mishap.
My wife is eager to
get started on her latest project - an adaptation of
"On this Day"
a sample designed by Linda Palmer as a 50th wedding anniversary gift.
Thank you for your
swift, kind and considerate service.
I hope that you are well ! I wanted to let you know that I have
received the new package, and I would like to congratulate you on your
professionalism and kindness. One of the best service I have ever
experienced ! Please go on this way, I really appreciate your shop. I
wish you the very best for the future,
Have just received today my order, thank you so much, the threads are
beautiful and in great order. Will be ordering again from you in the
future It is hard to find a good, reliable and honest person on the net
and I bless the day I found your site, again many thanks.
Julie -- thank you very much for the update. It has really been a pleasurable experience ordering from your website. I have actually passed this website along to some of my fellow counted cross-stitchers who are as frustrated as I am that there no longer any brick and mortar places in our area to get cross stitch supplies. Your website is proving to be great resource and also provides wonderful customer service.
Have a great day.
You can be assured that your website is now in my
favorites list and I will shop again many times.
Your attention to your customers is unmatched and I will continue to
spread the word!
Thanks again for your time and attention!
hi julie, thank you so much for all your help. you have no idea how many people i asked about this and no one could help me. and here you are clear across from upstate new york. please know i appreciate your help and i am anxious to get started. thank you so much again. mary s
Dear Miss Julie,
I received my order today and I have to tell you I am more than satisfied.
Not only was the fabric beautiful but your service was fast, problem-free, and friendly.
I stumbled upon your website on the internet when I was looking for a good deal on the linen
fabric for a Christmas project. I will definitely be a frequent visitor to your website!!
Happy New Year to you!
Thank you for the super service!
I rec'd the thread clipper today which I ordered 11/7 and it's only 11/22, that is great.
Also thank you for the shipping rebate, what a nice surprise.
I am a missionary and some items are not available here in South Africa so it is nice to have found a reputable place to shop.
"May God bless you and keep you and may HIS face shine upon you..." Number 6:24
How special you are! You are a very nice, sweet person. Thank you
so very much.
I will keep your site and use it regularly.
Thank you so much for taking care of the extra shipping charge. I really appreciate your generosity and service, and the email updates. I am looking forward to the arrival of the package, and to making future orders.
I'm great and you? Just letting you know that the echeck should clear
today 24th of May.
I would also like to mention that I'm extremely
pleased with the service, products and speed of delivery from you.
you would know by now I live in Australia and it is hard to find a
decent online store which provides the same or similar products
do, either they don't have the range of products like you or they're
just not up to par. With your business I can get
everything in the one
place instead of going through several sites to get what I need, it also
helps to have a strong Aussie dollar.
Even with a good Aussie dollar
your products are still cheaper, fabrics, beads and krienik threads are
so expensive here compared to your prices.
Hi Julie Just a thank you note to express my appreciation with all of the kreinik supplies
and beads that I need for my project, "CHRISTMAS THROUGH THE EYES OF A CHILD".
I am very pleased with the efficiency of your company. Thank you
for all of the help you gave me to get into your website. In the future I shall order
my supplies from your company for my other projects. Sincerely, Mary
No questions but just a note to let you know how excited I was to find your website! Not only am I not able to find great fabrics here in Charlotte - the largest city in NC - but also I'm not able to find floss in the colors I need
We had great cross-stitch shops here 30 years ago, but they're all gone now. Thank you for being there!
Hi Julie......just a note
to let you know my order arrived, and I am thrilled with
the kits.....They will be Christmas 2011gift for my daughter and
son-in-law.....They have a large poker table in their rec room, and they
have friends over every weekend to play poker....These will be a
wonderful addition to their room......Thank you for your great service
and thoughtfulness, when I was upset and confused over the e-mail.....I
will be back to your site again....Hope your holidays were great and
your new year will be full of all the best for you and your
Thank you Julie. It is nice to know I have a source for Xstitch
fabric. There are no stores in the area that have linen, they only
carry a limited variety of Adia cloth. I have several friends that
x-stitch. I will be sure to share Julie's Xstitch as a source for
nice fabric and and exceptional customer service.
I just wanted to let you know that I found your site
yesterday and I really like it. I used to own a brick and mortar shop
and I miss it very much, and am so glad to have found such a great site
and I am looking forward to spending lots of time here and shopping and
keeping up with all the new stuff! Now if only I could learn to stitch
quickly so that I could try to stitch more projects! Thanks for doing
such a fine job with your site.,
Thank you so very much for my order! I am
just delighted with everything, and am so thrilled to have found ONE
PLACE to be able to find all these little Mill Hill treasures!!!
I am especially pleased with the careful
packaging of the buttons! I've received ones in the past, purchased
on eBay, that have been broken in half, replaced, of course, but the
way you taped yours is just wonderful!!
Thank you again! It's been a pleasure
doing business with you - I will be back!
Julie, I received the package today. It might have been here sooner as
I wasn't home for a week. Thank you for your professionalism. I have
had some, let's say, tragic experiences with online purchases. I will
definitely come back to you and your site with my future stitching
Derek van der V
Thanks so much for your kind attention and prompt service. It's so
nice when at least one thing per day turns out right....
Thank you so much for being kind enough to mention that the pattern
needed that particular floss. It's wonderful service like this that
will have me getting most of my cross stitching products from you.
Can't wait until the package arrives :)
I have received the package - it looks fantastic - you cannot believe
how excited I was! :)
Many many thanks for your help all along the information and ordering
process - I am very impressed with how you have managed such a
professional site and business but still make me feel a special
customer, dealing on a personal basis, amazing! Please use my comments
on your website if you like - I have no hesitation in recommending
I live in Switzerland and I surf a lot. What a great website, one of the
best I have seen. You have EVERYTHING a stitcher could want. I order
from time to time on the net because here we don't have as much as I
would like. Sometimes I get orders shipped here sometimes to my daughter
(when I know I will be going to the states soon and seeing her). Do you
ship international too?
Anyway I wish you GOOD LUCK with your "shop", it deserves to succeed. I
really liked what I saw. Right now I will plan an order because I am
going to the states in April so maybe you will be hearing from me soon.
Take care, and again congratulations for such a nice place to visit with
lots to see.
Your site is great and very easy to navigate, and you have such a big
selection that placing my first order was extremely easy! So easy in
fact that I completely forgot to add a few more things to my order. I
was so excited about my next project I forgot about the fact that I
needed a few more beads to complete my current project!
I am not sure if I have order previously from you or
not. I have illness that affects my memory quite badly!! However,
nonetheless, I have received you [newsletter] and I LOVE it!! I am
awed at the great variety and quantity of things you have for sale!! I
think your "Fabric Swatches" is one of the best ideas I have seen!!
Best wishes for all the success you wish!! And, Congratulations on your
two year anniversary from your ordeal with breast cancer!!
The patterns arrived safely yesterday! I am THRILLED with them and with
Thank you so much for your patience as I worried about their arrival. I
forward to being in touch again (although it may be a while because it
usually takes me a while to get through a stitching project!).
Keep up the great work!
The second stash package was from
which had most of the metallics and beads for trick or treat.
Unfortunately I forgot to order a few so I will have to get those
another time. I cannot praise Julie highly enough for the service I have
received from her with this order. She has bent over backwards to help
me get what I wanted that was out of stock and suggested a good
substitute when she was unable to get it (discontinued). Julie kept me
really well informed all the way through and even refunded some of the
postage because the order was so light. If companies in the UK matched
this kind of customer service and had the prices to match, I would be
more likely to use them. Thank you Julie!!
(from Sharon M.'s blog)
There is no inquiry. I just wanted to say what an
absolutely fantastic site you have. I have been looking for some big
projects to do and you have them. I was also looking for some supplies
that no one else seemed to carry, but you did. I will definitely stay
with your site and will tell my friends and cross stitch group about
Thank you, Jane F.
I just wanted to thank you for getting my order out so quickly! Thank
you so much for the 10% coupon. I don't order supplies from anywhere
else since I found your website. You have everything!
Hi Julie - I just want to tell you I have been
looking at your website and I find it wonderful and easy to navigate
unlike other xstitch sites. I use to xstitch but life became so hectic
it has been years since I picked up my xstitch. Your website has
inspired me to get back to stitching. I have seen some wonderful
patterns. Thank you again for such a GREAT site and I have added you to
my favorites for easy access.
I was looking around for a good cross stitch site and by chance happened
onto yours. What a pleasure! After reading your home page, I added your
site to my favorites and just as you suggested, am coming back with my
Due to some severe health problems, my cross stitch was put aside. Now I
am ready to try again, especially for my grand children!
I know this is going to be the site for me.
Thank you so much.
Mrs. Joan L
I must say in all the
websites (as well as stores) you have been most helpful. The chain
stores that carry cross stitch (and I prefer the counted cross stitch)
are not very helpful -- most likely the person knows very little or
has very little experience. Inasmuch as I like unique things, I find
they only carry the 'run-of-the-mill' type.
I really would like to
see more silhouette patterns of the kind I earlier described; even if
they are not free.
I am in the process to
make your website a 'favorite' on my computer; I am not that smart yet
but I hope to accomplish that soon.
Rest assured I will be
visiting your website regularly and I look forward to receiving your
Thank you very much. It's always a pleasure
to do business with you. You
are always so prompt and have the most wonderful selection of patterns
have ever seen.
Hi, Julie, hope you're well. Just
a quick note to let you know my order arrived safely yesterday. I
wasn't 100% sure about Angel of the Sea, until I actually saw the
colors "in the flesh", as it were. Now I know it was a good decision!
Thanks again for the excellent service as always, and hope to do
business with you again some time.
I really appreciate the updates on my order. If it was shipped out
yesterday when do you think I would get it. I am really really
anxious about starting this as I have a grandbaby coming in April.
I really like your website and the way that you handle your business
and would definitely recommend you to anyone I know who likes to
Julie, the credit posted on my account, I
thank you for quick service and response from your business. I just
read your breast cancer blog. I pray for your healing, you must be
quite a person to have to deal with cancer and all the trauma that
goes with it, family and to run a business with excellent service. You
rock! thks again. Donna R.
Just wanted to say I am loving your site. I am a new customer, but you
will get to know me a lot..lol.
I love how informative your site is... seems like every question I
have, an answer can be found here.
Keep up the awesome work!
I just wanted to comment on how very please I am with you web site
and you service.
I have not seen such a large selection of cross stitch supplies
anywhere. I am so glad that I discovered you, and will continue to
order from you.
I received my order today. I want to say
that I am so thankful that you were so helpful to me when i was
having problems logging on the site. Thanks again and you will here
from me soon.......................Joann
What a wonderful, comprehensive site
you have! I have enjoyed myself for some time just looking around
at all the information and outreach you've managed to include, all
in a very attractive way.
Designer Nancy Spruance
Just wanted to let you know everything arrived beautifully
absolutely wonderful! I almost have the Permin black cat
can't decide whether to start on the irises or the jelly one. You
right, it is so cute!
Your company has been a delight to work with and I will be
returning in the
future to shop with you.
I recently ordered all the Nancy Spruance cross stitch patterns
that you carry and not only am I enjoying myself very much I found
your company excellent to deal with. Chris
Julie! Thanks for the update on my
order! I just today received your first package to me and I must
say that I really love the materials and the ring a round the
rosie pattern!! I decided to look on line and was so excited to
see your shop and all that you offer, I placed my order.
Just wanted to thank you for your affordable prices
and the free shipping deal. The free shipping allowed me to purchase
more. Your order updates are appreciated, also.
My order arrived today. I'm gonna try my hand at a family sampler. I
bought an old frame and finally got the idea on what to put in it. I
don't think I could possibly want for any more designs--do you?!
Just wanted to let you know everything in my order has arrived in good
condition. Glad I found you on the internet as I live in an area with
needlework shops - the closest is about 100 miles which isn't always
convenient and their selection is also limited. Thanks for your help
Thanks for the update. Yours is the first website for my cross
stitch supplies that seems to care about the customer as a person
and not a number. I will utilize your site for all
of my online purchases for my cross stitch projects.
I absolutely love your web site; detail descriptions, easy to
find everything, various kind of material... Such a good web
Also, thanks for your fast response. I am very enjoy in visiting
Thanks for my order which I received today. I was really pleased with
the service I received and especially the way you bent over backwards
to find my more difficult items! Your communication was brilliant and
I think the only way the whole experience could have been improved was
if you hand delivered my order!! Do you fancy a holiday in the UK?
Thank you again and as Arnie once said............."I'll be back!"
You have been amazing to work with and I will definitely be back to
your web store! Thank you so much for keeping me up to date on
all of my orders and helping to work some things out! I really do
Got the Holiday tree kit in the mail. Even
more beautiful than on the
website. Really, really enjoy working with you. I'll be a customer
for as long as you are in business. Stacey J.
I am very impressed with the quickness of your response and your
willingness to exchange the fabric. I will be ordering from you
again. But regarding the cross stitch fabric -- I've decided all the
colors of floss that I'll be using will show up nicely on the Twilight
Blue, so I will not be exchanging it. Thank you so much for your
great 'customer service'
I will use you for all my future ordering needs because you provide
EXCELLENT customer service!
Thank you & have a great weekend too!
I just wanted to email you and let you know
how much I love your website. I just happened to be surfing' the net
and came upon your site.
I look everyday to see any new X-stitch patterns and never seem to be
disappointed. I recently purchased several charts and today I ordered
fabric. I especially like the chart by the Cross-eyed Cricket, Sleep
I have no questions...just wanted
to say how pleased I am to have found your web page. I had looked
EVERYWHERE for perforated paper, but to no avail. Thank you for
being there for all of us that love to stitch.
I so appreciate the swiftness in
which you are filling my order.
Have a great day!!
Thank you for all your help with this order, trying to sort
out getting everything for me and keeping me so well updated with
what's happening. I really appreciate it! I wish UK companies had
such fantastic customer service.
Thanks, Julie! Your customer service is truly excellent. Be
"talking" with you again soon.
What a great web site. Where I live is very rural, meaning I have to
travel 2.5hours to get to my "local" cross stitch shop. Here I can
browse until my heart is content. I love how easy your site is to
navigate and although I haven't ordered anything yet (my New Year's
Resolution was to finish what I have . . . not going to happen this
year) it won't be long. Super selection of everything!
Thank you! I am so excited to find you! It is so hard to find all
things I need for my favorite past time in Oregon! And with your
service, I feel like I am shopping in a store instead of online! I
excited that i can find EVERYTHING I need (or don't need Ha) at one
Thank you so much! I've added your web site to my desk top and look
receiving my supplies!
I just wanted to say thank you for the speedy delivery. I'm so glad I
found your website and you can be sure that you'll be the first place
I look for my next cross-stitch project supplies.
Yes, I received your note and I really appreciate you taking care of
that for me. I've finally found the store I will be ordering all my
cross stitch supplies from.
Have A Great Day!
I really appreciate the fast response to my questions. I have been
dealing with the internet for a good many years, but you are the
first that actually seems to care for your customers.
I will be remaining a customer for a long time based on this
Hi Julie! Thanks so much for the update!! I appreciate all of
your efforts and you'll definately be seeing me again! Have a most
terrific Sunday evening! Best Wishes, Lynn
Thanks Julie - I really appreciate your company's efficiency. I
pattern and was 1/3 way through this piece and had been calling all
Canada trying to find it.
Thank You so much.
I just wanted to let you know that I received my order
today and say thank you for the great service.
I have been ordering my kits directly from the Janlynn website for the
last five years or so and was really disappointed in their selection.
I found your site through the Dimensions website and am really glad I
Due to your selection and quick delivery of my order I will definately
be a returning customer.
Thank you so much.
It's been a pleasure dealing with you
The pattern arrived today and I managed to get it from the mailbox
before the rain came. I intend to get started on it tonight. Thank you
for your prompt service.
Thank you for all the updates on my order. I can't wait to start
my project. You have been a pleasure doing business with.
Thanks Julie. It has been a pleasure dealing with you.
Have a great day!
Hi Julie, thanks for the update on my order. Just wanted you to know
am soooo happy that I found your site. My little town has nothing in
the way of stitching
supplies and Spokane is an hour away and has only 1 x stitch store,
was in there once and never
again. Was not a very nice lady. You are my only hope now. I am so
thrilled about you. Please
never go away.
Will be ordering again soon, I am sure.
Thanks Julie. You are a nice person to do business with. Barbara
Hi, Julie. Wow, that was fast! I love your website and the fact
that you're sooooo friendly and always so efficient! Thank you so
Hope you are doing well!
Thanks for your great service and terrific web site. Marjan
I am so glad I found you. no one in my town sells anything I need for
I received the order last week! First time I've been on my
email at home.
Anyway, I love the color. Thanks again for exchanging the fabric and
be hearing from me again!
Signed, A very Happy Customer
Thanks for such prompt service.
Just found your site and it is wonderful.
wanted to say thank you
I just received my correct order today.
I do realize mistakes are made every day but your company
fixed the mistake very quickly
Thank you for everything and I will surely order from your
thanks again Joan N.
Julie - I'm so glad I found your site...I have been looking for
certain fabrics for a while! Finally, found them. Linda
Thank you Julie,
By the way, I love your Newsletter. It is really well put together as
your website. I am already thinking of my next order.
I'm so impressed with your site that I've added it to the Resources
area on Layden With Stitches
in the Where do I get....? section. Thanks for all you hard work.
Thank you for caring enough to call and for the fast service on
You can be sure I will return to your site for more patterns
I just wanted to thank you for your prompt
service. My order arrived
yesterday. I had almost given up on finding this particular kit. Our
daughter is getting married in August and this will be a very
shower gift from her Dad & I.
Hi Julie.....I just made payment through PayPal. I
am so very grateful to you for all your help and friendly service.
I am especially looking forward to working on this cross stitch
pattern of Muffin. Sandy will be extremely surprised. I will let
you know how everything turns out.
Take care and kindest regards
Thanks so much for your email. That'll be fine. I love your site and
will order again. I'm doing well today and hope you are too.
Look forward to getting the orders and doing more business.Victoria
Order received and work is imminent. Thanks for your happy
service.. It's nice to know that kind people still exist.
Great to find your store on line !!! What a
choice in supplies !!
Thanks for letting me know Julie! I love
your site, it had everything I
Look forward to hearing from you and ordering lots
more! Happy New Year. Your happiest new customer
How nice to receive a personalized message. I do a lot of internet
purchasing and this is a first.
Have received my order safe and sound and can hardly wait to get
started! Thankyou for your very efficient help! :)
kind regards and thanks,
Julie, Thank you for the wonderful and efficient service. You are the
BEST. I look forward to dealing with you again in the near future. Have
a great day. Thanks,
Mary Ann D.
Julie, Thank you so much. It has been a real pleasure working with
you. Now, I just have to find time for these projects!
Dear Julie, Thank you very much. I enjoy your web site and I
will be ordering more in the future. Thank you again
Dear Julie, I got my package today. Thanks for your great and fast
Hi Julie, How nice of you to send a greeting. First, let me
compliment you on your website. It's the nicest stitching site I've seen
in a long time, and it seems that ours is a dying craft. I spent the
best afternoon just browsing it, though I already have more projects
than I will ever finish in this lifetime.
Thanks for your help.
I am so happy to find a web sight that has everything I need. I have
found that other sights I have been to have one or two items, but not
such a wonderful selection as you have. It might be a while, but now
that I have found you, you will be hearing from me again. Thanks so
Julie -- It is a pleasure ordering from your site -- prompt,
efficient and informative. Thank you!
Thank you for having it at all. (fabric) I was ready to decided it didn't
exist (spent Saturday looking on the computer for it) And just when I
was ready to give up, you popped up on my screen. Don't ask me how,
these things scare me to death. However, you are now in my favorites so
I don't forget you. I must have had help finding you. God bless you,
Julie, Thank you and I definitely will come back to your shop
real soon. It's nice to work with people that are so helpful and I will
I received my order today and am very pleased with the speed and
courtesy of service. I will be sure to recommend your site to everyone I
know who is interested in cross stitch. Thank you.
Julie, Aren't you just the best! Thank you so much Julie - As I've
already mentioned - you will be my source of cataloging for all sorts of
different things. And when I get ready for the next thing - I will come
back to you regarding the table runners and the bread cloths. I Praise
God that I found you on the Internet!!!
Just wanted to say thanks for the great service! I love the skirt and
it is exactly as you described. I am going to be ordering a lot more
from you and am very happy you use paypal and have such great order
status notification. So once more, thanks.
Julie, Thanks again for all your trouble. It's delightful to find
someone who is so willing to assist.
Julie, Thank you so much for your excellent service. I won't hesitate
to order from your company again.
Thank you so much for your great service, i've already got my orders
today and now i could finish my cross stitch entitled "The Kiss", I
found a lot of interesting patterns in your website and maybe after I
get done with my project, I will choose some patterns in your
and Lavander and Laces products.....thanks....
Thanks for the up-date, loved your site, and all the variety of
patterns that you have. Glad you're back, and hope all's well with you.
I just wanted to congratulate you on such speedy delivery of my
order. I, unfortunately, last January ordered the same product from a
different site online and I have yet to receive it. I was sorely
disappointed in them. When I went back online to order my cross-stitch
material again, I found your site and thought I'd give it another try as
I really wanted the material. I ordered it and on the same day, I got an
email that it was sent. I received it the other day and have already
begun my project.
THANK YOU again and I will definitely use you again.
Dear Julie, I appreciate how quickly you were able to send my fabric
and that you wrote to tell me when you could ship the pieces. It was
wonderful to receive such excellent service! I hope your holidays are
I wish you and your family Merry Christmas and Happy New Year 2008!
And I want to thank you for good customer care!
Thanks for taking care of my order. I am happy to find your website
as it is very difficult to find the beads locally. Have a wonderful
You truly have become my every day friend, Julie - I can't tell you
times I go on to your website and pour through your stitching ideas.
for just allowing me to wish and wonder!!!!
I have so many ideas and so little time but I am going to order this
so be prepared.