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Happy Cross Stitch Customers

     At Julie's X Stitch, we don't believe customers are just another order  to be filled  and immediately forgotten like the big chain stores do.  Julie believes each customer is important and  a friend who shares her love of Cross Stitch.  She happily  fills each order with the same consideration and care she would expect if she were shopping for her next cross stitch project.

We keep customers happy by following these simple courtesies..

1 - We communicate regularly to let customers know the status of their order - we tell you what will ship right away, and how long the rest will take.  We don't believe in leaving you guessing.

2 - We answer questions quickly, usually responding to inquiries within a few minutes to a couple of hours, and always within a day.

3 - If a customer is unhappy about how long an item will take to order and ship, we offer prompt refunds or order changes

4 - We do our best to work with customers to get them what they want, adding products to our site if need be.

 Here are just a few of the positive comments we have received over the past several  years.  They are unsolicited comments sent by customers and I appreciate each and every one.

******

Julie – thank you for being so patient and helpful through this process.  I have been so pleased with all of my dealings with you.  It’s a joy to find an internet source that not only delivers quickly but also keeps in touch regularly if an item needs to be ordered.  I told my friend about you, and she is now shopping from you for her x-stitching supplies.  Please keep up the great work.

 

Have a great weekend.

Marcia

*****

Thank you Julie for your quick response and suggestions.  I can go with the 16 count, but I am torn between Whirlpool and Zephyr.  Will have to think on this and get back to you with my order.

 I love your website, all the information you put out there is so helpful and I enjoy reading your stories.  My older sister started me on the road to cross stitching over 12 years ago and I have been hooked ever since!  I create gifts for her and my younger sister, both who appreciate the time and love that go into each project.  I am currently working on a dragonfly piece for my older sister, Terry and the Santa's North Pole piece will be for my younger sister, Donna, who loves Christmas.

 Thank you for what you do,

Debbie

*****

We have the winds today. With winter coming, I plan on making time to put another order in.  Your service and site surpasses all and it’s been a pleasure doing business with you and I thank you.

Merry Christmas. Stay warm, too. Best regards, Gail

*****

Hi Julie
Yes we will go with the linen please.
May I say how very helpful you are and I applaud the way you run your business.
Take care, Peter

******

Julie,
You are the first online cross stitch store that has ever e-mailed an order update and I appreciate it.  Thank you.
Now I don't have to rush home and see if it came every day...lol
 Jeanne
******

"I sent a message to Julie from the UK with a query about cross stitching. I had tried to get an answer suitable to my particular points here but everyone really didn't seem to get the point. Julie, bless her, took the time out to reply, promptly and in depth and it warmed my heart that even though I wasn't buying anything from her she spent time with me and for me. What a service and how lucky that you have such a supplier with a big heart. Thanks Julie x"

*****

Julie, you are an angel.  Right after I got your original note I started
checking on Ebay and Etsy (never heard of Etsy before) and was able to
purchase the single copy of the magazine I need on Etsy.  My friend's
birthday is next week and this is going to be my birthday present to her.
Thank you, thank you, thank you.  It is possible to find a needle in a
haystack if you talk to the right people!  Put this note on your FaceBook
page to let everyone know what a big help you were to me!  

Bernice  

******

Hi Julie,

Thanks so much...got the fabric today..so glad I found your site ..I will definitely be purchasing more from it ..we don't have a local cross stitch store ..closest one is 50 minutes away and with work and running errands on the weekend it's not always convenient to get there ...again thanks a mil!  I've passed your website on to my best friend who also stitches and she was happy to get it.  Take care!
 
Lisa :)

*****

Yes please.  Thanks Julie.

P.S.  We got the (another store) email on their 20% off everything for Super Bowl weekend, and when we compared their prices (WITH the 20%) yours came out more favorably!  Just thought you would like to know that.  They are the ones that featured the "As For Me and My House" that you ordered for me.  I try to be loyal to those whose service is so good! Donna P.

*******

Thank you so much, I received all my order and now ready to begin the project. Your help and understanding was great and the service is wonderful. Thank you again for all your help, 
Charlotte

*****

I just want to say thank you for the update and the timely communication (and shipments).  I ordered from another company at the same time and I have yet to receive anything other than an order confirmation; no updates, no goods (yet).  Well done!  I have already told several people about your great prices and service.  I will be ordering from you in the future.
 
Sincerely,
Jennifer L

*******

Hi Julie,

I just wanted to tell you I am so happy with your excellent e-mail ordering service. You are so quick to respond and send out the fabric I order. Thank you for your personal response and keep up the good work.
Have a great day.
Diana

*****

Hi Julie,

 The white tula came and it is beautiful.
  just wanted to thank you again for the wonderful help you have given us.  It has been a pleasure working with you.  When dealing with an online service you just never know how it is going to go.  I could not be more pleased with your friendliness, helpfulness and the service.  You will definitely be my go to resource.  Thanks again.
Linda  

*******

Thank you Julie for shipping the items so quickly. My mom has been in the hospital for a week now trying to heal from a procedure. She is not one to sit still so this should help with her patience a little. Thank you again for the wonderful customer service!

Kristen M.

******

Hello Julie,
Thank you so very much for all your wonderful advice - I really appreciate it as your answers will help me for the next decades to come. :) And not only that - the fact you sent the samples is amazing. I am truly very impressed. I look forward to them and will be placing my order once I have had a chance to feel and look at them. :)
Amazing service!!
Enjoy the remainder of your day.
Best,
Bianca

******

Hi Julie,
Thanks so much!
 I'll keep that in mind if I need to add an item to my order.
 I really enjoy your selection, it's the best out there.  I was so happy to find your site a while back. Living in Ohio for 2 years now, I have limited access to a good cross stitch shop.  In Virginia where we moved from, I had more to choose from.  Because of you, I have what I need and it's much appreciated.
 Take care and thanks again.
Sharon K

*******

No problem, my mom and I enjoy your customer service so you are always our first (and last) stop for cross stitch supplies.

Shannon W.

******

Julie,
 
Second piece of fabric delivered without mishap. 
My wife is eager to get started on her latest project - an adaptation of
"On this Day" a sample designed by Linda Palmer as a 50th wedding anniversary gift. 
Thank you for your swift, kind and considerate service. 
Herb T

******

Hello Julie,

I hope that you are well ! I wanted to let you know that I have received the new package, and I would like to congratulate you on your professionalism and kindness. One of the best service I have ever experienced ! Please go on this way, I really appreciate your shop. I wish you the very best for the future,

Kind regards,

Hélène.

******

Dear Julie,
Have just received today my order, thank you so much, the threads are beautiful and in great order. Will be ordering again from you in the future It is hard to find a good, reliable and honest person on the net and I bless the day I found your site, again many thanks.
Cheers
Trish

*******

Julie -- thank you very much for the update.  It has really been a pleasurable experience ordering from your website.  I have actually passed this website along to some of my fellow counted cross-stitchers who are as frustrated as I am that there no longer any brick and mortar places in our area to get cross stitch supplies.  Your website is proving to be great resource and also provides wonderful customer service.

Have a great day.
Marcia

*******

You can be assured that your website is now in my favorites list and I will shop again many times.
Your attention to your customers is unmatched and I will continue to spread the word!
Thanks again for your time and attention!
Sharon L

******

hi julie, thank you so much for all your help. you have no idea how many people i asked about this and no one could help me. and here you are clear across from upstate new york. please know i appreciate your help and i am anxious to get started. thank you so much again. mary s

******

Dear Miss Julie,
I received my order today and I have to tell you I am more than satisfied. 
Not only was the fabric beautiful but your service was fast, problem-free, and friendly.
 I stumbled upon your website on the internet when I was looking for a good deal on the linen 
fabric for a Christmas project. I will definitely be a frequent visitor to your website!!
Happy New Year to you!
Deb L

*******

Thank you for the super service!
I rec'd the thread clipper today which I ordered 11/7 and it's only 11/22, that is great.
Also thank you for the shipping rebate, what a nice surprise.
I am a missionary and some items are not available here in South Africa so it is nice to have found a reputable place to shop.
Jody M
"May God bless you and keep you and may HIS face shine upon you..." Number 6:24

*********

Julie,

 How special you are!  You are a very nice, sweet person.  Thank you so very much.
I will keep your site and use it regularly.
Alana

*********

Hi Julie,

Thank you so much for taking care of the extra shipping charge. I really appreciate your generosity and service, and the email updates. I am looking forward to the arrival of the package, and to making future orders.

Kindest Regards,
Bev R

********

Hi Julie,
I'm great and you? Just letting you know that the echeck should clear today 24th of May. 
 I would also like to mention that I'm extremely pleased with the service, products and speed of delivery from you.
 As you would know by now I live in Australia and it is hard to find a decent online store which provides the same or similar products
 that you do, either they don't have the range of products like you or they're just not  up to par. With your business I can get
 everything in the one place instead of going through several sites to get what I need, it also helps to have a strong Aussie dollar.
Even with a good Aussie dollar your products are still cheaper, fabrics, beads and krienik threads are so expensive here compared to your prices.
Thank you
Regards, Yvonne

*******

Hi Julie Just a thank you note to express my appreciation with all of the kreinik supplies
and beads that I need for my project, "CHRISTMAS THROUGH THE EYES OF A CHILD".  
I am very pleased with the efficiency of your company. Thank you
for all of the help you gave me to get into your website. In the future I shall order
my supplies from your company for my other projects. Sincerely, Mary
*******
Hi Julie!
No questions but just a note to let you know how excited I was to find your website!  Not only am I not able to find great fabrics here in Charlotte - the largest city in NC - but also I'm not able to find floss in the colors I need 
We had great cross-stitch shops here 30 years ago, but they're all gone now. Thank you for being there!
Suzy
 

********

Hi Julie......just a note to let you know my order arrived,  and I am thrilled with the kits.....They will be Christmas 2011gift for my daughter and son-in-law.....They have a large poker table in their rec room, and they have friends over every weekend to play poker....These will be a wonderful addition to their room......Thank you for your great service and thoughtfulness, when I was upset and confused over the e-mail.....I will be back to your site again....Hope your holidays were great and your new year will be full of all the best for you and your family.....Myrna J

*******

Thank you Julie.  It is nice to know I have a source for Xstitch fabric.  There are no stores in the area that have linen, they only carry a limited variety of Adia cloth.  I have several friends that x-stitch.  I will be sure to share Julie's Xstitch as a source for nice fabric and and exceptional customer service.
Jane

*******

I just wanted to let you know that I found your site yesterday and I really like it. I used to own a brick and mortar shop and I miss it very much, and am so glad to have found such a great site and I am looking forward to spending lots of time here and shopping and keeping up with all the new stuff! Now if only I could learn to stitch quickly so that I could try to stitch more projects! Thanks for doing such a fine job with your site.,
Janet H.

*******

Hi Julie,
 
Thank you so very much for my order!  I am just delighted with everything, and am so thrilled to have found ONE PLACE to be able to find all these little Mill Hill treasures!!!
 I am especially pleased with the careful packaging of the buttons!  I've received ones in the past, purchased on eBay, that have been broken in half, replaced, of course, but the way you taped yours is just wonderful!!
 Thank you again!  It's been a pleasure doing business with you - I will be back!
 
Chris S

*******

Julie, I received the package today. It might have been here sooner as I wasn't home for a week. Thank you for your professionalism. I have had some, let's say, tragic experiences with online purchases. I will definitely come back to you and your site with my future stitching needs.
Thanks again,
Derek van der V

*******

Thanks so much for your kind attention and prompt service.  It's so nice when at least one thing per day turns out right....
Most sincerely,
Karin  H.
*******

Hi Julie,
Thank you so much for being kind enough to mention that the pattern needed that particular floss. It's wonderful service like this that will have me getting most of my cross stitching products from you.

Can't wait until the package arrives :)

Kind regards,
Tanya

*******

Hi Julie,

 
I have received the package - it looks fantastic - you cannot believe how excited I was! :)
Many many thanks for your help all along the information and ordering process - I am very impressed with how you have managed such a professional site and business but still make me feel a special customer, dealing on a personal basis, amazing! Please use my comments on your website if you like - I have no hesitation in recommending you.

Eveline W.

*******

Hello Julie
I live in Switzerland and I surf a lot. What a great website, one of the best I have seen. You have EVERYTHING a stitcher could want. I order from time to time on the net because here we don't have as much as I would like. Sometimes I get orders shipped here sometimes to my daughter (when I know I will be going to the states soon and seeing her). Do you ship international too?
Anyway I wish you GOOD LUCK with your "shop", it deserves to succeed. I really liked what I saw. Right now I will plan an order because I am going to the states in April so maybe you will be hearing from me soon.
Take care, and again congratulations for such a nice place to visit with lots to see.
Helene
*******
Hello,
Your site is great and very easy to navigate, and you have such a big selection that placing my first order was extremely easy! So easy in fact that I completely forgot to add a few more things to my order. I was so excited about my next project I forgot about the fact that I needed a few more beads to complete my current project!
Mandy P.
*******

I am not sure if I have order previously from you or not. I have illness that affects my memory quite badly!! However, nonetheless, I have received you [newsletter]  and I LOVE it!! I am awed at the great variety and quantity of things you have for sale!! I think your "Fabric Swatches" is one of the best ideas I have seen!!
Best wishes for all the success you wish!! And, Congratulations on your two year anniversary from your ordeal with breast cancer!!
Deborah
*******
Hi Julie!
The patterns arrived safely yesterday! I am THRILLED with them and with your
service.
Thank you so much for your patience as I worried about their arrival. I look
forward to being in touch again (although it may be a while because it
usually takes me a while to get through a stitching project!).
Keep up the great work!
Eileen
*******

The second stash package was from http://www.juliesxstitch.com/ which had most of the metallics and beads for trick or treat. Unfortunately I forgot to order a few so I will have to get those another time. I cannot praise Julie highly enough for the service I have received from her with this order. She has bent over backwards to help me get what I wanted that was out of stock and suggested a good substitute when she was unable to get it (discontinued). Julie kept me really well informed all the way through and even refunded some of the postage because the order was so light. If companies in the UK matched this kind of customer service and had the prices to match, I would be more likely to use them. Thank you Julie!!

(from Sharon M.'s blog)

*******

There is no inquiry. I just wanted to say what an absolutely fantastic site you have. I have been looking for some big projects to do and you have them. I was also looking for some supplies that no one else seemed to carry, but you did. I will definitely stay with your site and will tell my friends and cross stitch group about you.

Thank you, Jane F.

*******

Hi Julie:

I just wanted to thank you for getting my order out so quickly! Thank you so much for the 10% coupon. I don't order supplies from anywhere else since I found your website. You have everything!

Thank You!!!!

Linda R

*******

Hi Julie - I just want to tell you I have been looking at your website and I find it wonderful and easy to navigate unlike other xstitch sites. I use to xstitch but life became so hectic it has been years since I picked up my xstitch. Your website has inspired me to get back to stitching. I have seen some wonderful patterns. Thank you again for such a GREAT site and I have added you to my favorites for easy access.

Thanks Again
Judy
*******

Good Morning,
I was looking around for a good cross stitch site and by chance happened onto yours. What a pleasure! After reading your home page, I added your site to my favorites and just as you suggested, am coming back with my coffee.
Due to some severe health problems, my cross stitch was put aside. Now I am ready to try again, especially for my grand children!
I know this is going to be the site for me.
Thank you so much.
Mrs. Joan L

*******

I must say in all the websites (as well as stores) you have been most helpful.  The chain stores that carry cross stitch (and I prefer the counted cross stitch) are not very helpful -- most likely the person knows very little or has very little experience.  Inasmuch as I like unique things, I find they only carry the 'run-of-the-mill' type.
 
I really would like to see more silhouette patterns of the kind I earlier described; even if they are not free.
 
I am in the process to make your website a 'favorite' on my computer; I am not that smart yet but I hope to accomplish that soon.
 
Rest assured I will be visiting your website regularly and I look forward to receiving your newsletters.

Pat L.

*******

Thank you very much.  It's always a pleasure to do business with you.  You
are always so prompt and have the most wonderful selection of patterns I
have ever seen.

Christine

*******

Hi, Julie, hope you're well. Just a quick note to let you know my order arrived safely yesterday. I wasn't 100% sure about Angel of the Sea, until I actually saw the colors "in the flesh", as it were. Now I know it was a good decision!
Thanks again for the excellent service as always, and hope to do business with you again some time.
Best regards,
Fiona.
*******

I really appreciate the updates on my order.  If it was shipped out yesterday when do you think I would get it.  I am really really anxious about starting this as I have a grandbaby coming in April.  I really like your website and the way that you handle your business and would definitely recommend you to anyone I know who likes to stitch....
Thanks again,
Angela

*******

Julie, the credit posted on my account, I thank you for quick service and response from your business. I just read your breast cancer blog. I pray for your healing, you must be quite a person to have to deal with cancer and all the trauma that goes with it, family and to run a business with excellent service. You rock! thks again.  Donna R.
*******

Hi Julie,

Just wanted to say I am loving your site. I am a new customer, but you will get to know me a lot..lol.
I love how informative your site is... seems like every question I have, an answer can be found here.
Keep up the awesome work!
God Bless
Carrie C

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Julie.
  I just wanted to comment on how very please I am with you web site and you service.
I have not seen such a large selection of cross stitch supplies anywhere.  I am so glad that I discovered you, and will continue to order from you.
 Christine C
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Julie,
I received my order today. I want to say that I am so thankful that you were so helpful to me when i was having problems logging on the site. Thanks again and you will here from me soon.......................Joann

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Hi Julie,
What a wonderful, comprehensive site you have!  I have enjoyed myself for some time just looking around at all the information and outreach you've managed to include, all in a very attractive way.

Designer Nancy Spruance

----

Just wanted to let you know everything arrived beautifully packaged and
absolutely wonderful!  I almost have the Permin black cat completed and
can't decide whether to start on the irises or the jelly one.  You are
right, it is so cute!
Your company has been a delight to work with and I will be returning in the
future to shop with you.
Terri

---

Hi Julie
I recently ordered all the Nancy Spruance cross stitch patterns that you carry and not only am I enjoying myself very much I found your company excellent to deal with.  Chris

---

Julie! Thanks for the update on my order! I just today received your first package to me and I must say that I really love the materials and the ring a round the rosie pattern!! I decided to look on line and was so excited to see your shop and all that you offer, I placed my order.  Sheila

 ---

Just wanted to thank you for your affordable prices and the free shipping deal. The free shipping allowed me to purchase more.  Your order updates are appreciated, also.

My order arrived today. I'm gonna try my hand at a family sampler. I bought an old frame and finally got the idea on what to put in it.  I don't think I could possibly want for any more designs--do you?!

Karen
---
Just wanted to let you know everything in my order has arrived in good
condition.  Glad I found you on the internet as I live in an area with no
needlework shops - the closest is about 100 miles which isn't always
convenient and their selection is also limited.  Thanks for your help
Gwen R

---

Thanks for the update. Yours is the first website for my cross stitch supplies that seems to care about the customer as a person and not a number. I will utilize your site for all of my online purchases for my cross stitch projects.
Again, Thanks
Bob H

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Dear Julie,
I  absolutely love your web site; detail descriptions, easy to find everything, various kind of material...  Such a good web site!
Also, thanks for your fast response.  I am very enjoy in visiting JulieXstitch.
Mandy

--

Hi Julie
Thanks for my order which I received today. I was really pleased with the service I received and especially the way you bent over backwards to find my more difficult items! Your communication was brilliant and I think the only way the whole experience could have been improved was if you hand delivered my order!! Do you fancy a holiday in the UK? Thank you again and as Arnie once said............."I'll be back!"
 Sharon

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Julie,
You have been amazing to work with and I will definitely be back to your web store! Thank you so much for keeping me  up to date on all of my orders and helping to work some things out! I really do appreciate it!
Jesica

---

Got the Holiday tree kit in the mail.  Even more beautiful than on the 
website.  Really, really enjoy working with you.  I'll be a customer 
for as long as you are in business.  Stacey J.
---

I am very impressed with the quickness of your response and your willingness to exchange the fabric.  I will be ordering from you again.  But regarding the cross stitch fabric -- I've decided all the colors of floss that I'll be using will show up nicely on the Twilight Blue, so I will not be exchanging it.  Thank you so much for your great 'customer service'
Jean  L

---

Hi Julie!
I will use you for all my future ordering needs because you provide EXCELLENT customer service!
Thank you & have a great weekend too!
---

I just wanted to email you and let you know how much I love your website. I just happened to be surfing' the net and came upon your site.
I look everyday to see any new X-stitch patterns and never seem to be disappointed. I recently purchased several charts and today I ordered fabric. I especially like the chart by the Cross-eyed Cricket, Sleep Hollow.
Thanks,
Penny
---

Julie,
 
I have no questions...just wanted to say how pleased I am to have found your web page.  I had looked EVERYWHERE for perforated paper, but to no avail.  Thank you for being there for all of us that love to stitch.
I so appreciate the swiftness in which you are filling my order.
Have a great day!!
Nancy

---

Thank you for all your help with this order, trying to sort out getting everything for me and keeping me so well updated with what's happening.  I really appreciate it!  I wish UK companies had such fantastic customer service.
Take care
Sharon S

---

Hi!
Thanks, Julie!  Your customer service is truly excellent.  Be "talking" with you again soon.
Kind regards,
Kay

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Julie,

What a great web site. Where I live is very rural, meaning I have to travel 2.5hours to get to my "local" cross stitch shop. Here I can browse until my heart is content. I love how easy your site is to navigate and although I haven't ordered anything yet (my New Year's Resolution was to finish what I have . . . not going to happen this year) it won't be long. Super selection of everything!
Thanks,
robin
---

Julie,
Thank you!  I am so excited to find you!  It is so hard to find all the
things I need for my favorite past time in Oregon!  And with your customer
service, I feel like I am shopping in a store instead of online!  I also was
excited that i can find EVERYTHING I need (or don't need Ha) at one store.
Thank you so much!  I've added your web site to my desk top and look forward
receiving my supplies!
Charlotte E.

---

Hi, Julie.
I just wanted to say thank you for the speedy delivery. I'm so glad I found your website and you can be sure that you'll be the first place I look for my next cross-stitch project supplies.
Thanks!
Laura
---

Hi Julie,
Yes, I received your note and I really appreciate you taking care of that for me.  I've finally found the store I will be ordering all my cross stitch supplies from.
Have A Great Day!
Linda
---

Julie,
 
I really appreciate the fast response to my questions. I have been dealing with the internet for a good many years, but you are the first that actually seems to care for your customers.
I will be remaining a customer for a long time based on this experience.
Bob H

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Hi Julie! Thanks so much for the update!! I appreciate all of your efforts and you'll definately be seeing me again! Have a most terrific Sunday evening! Best Wishes, Lynn

---

Thanks Julie - I really appreciate your company's efficiency. I lost my
pattern and was 1/3 way through this piece and had been calling all over
Canada trying to find it.
Thank You so much.
Louise

---

I just wanted to let you know that I received my order today and say thank you for the great service.
I have been ordering my kits directly from the Janlynn website for the last five years or so and was really disappointed in their selection. I found your site through the Dimensions website and am really glad I did.
Due to your selection and quick delivery of my order I will definately be a returning customer.
Chelsea

----

Thank you so much.
It's been a pleasure dealing with you

Colleene

---

Hi Julie,
The pattern arrived today and I managed to get it from the mailbox before the rain came. I intend to get started on it tonight. Thank you for your prompt service.
Kind Regards,
Robyn

---

Julie,
    Thank you for all the updates on my order. I can't wait to start my project. You have been a pleasure doing business with.
Thanks,
Martha

---

Thanks Julie.  It has been a pleasure dealing with you.
Have a great day!
Lorraine.
---

Hi Julie, thanks for the update on my order.  Just wanted you to know that I
am soooo happy that I found your site.  My little town has nothing in the way of stitching
supplies and Spokane is an hour away and has only 1 x stitch store, was in there once and never
again.  Was not a very nice lady.  You are my only hope now. I am so thrilled about you.  Please
never go away.
Will be ordering again soon, I am sure.
Thanks much.

Claudia
---

Thanks Julie. You are a nice person to do business with. Barbara

---

Hi, Julie.  Wow, that was fast!  I love your website and the fact that you're sooooo  friendly and always so efficient!  Thank you so much!
Hope you are doing well!
God Bless.
Rose F

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Hi Julie,
Thanks for your great service and terrific web site. Marjan
---

thanks!
I am so glad I found you.  no one in my town sells anything I need for these
patterns.
Ann

---

I received the order last week!  First time I've been on my email at home.
Anyway, I love the color.  Thanks again for exchanging the fabric and you'll
be hearing from me again!
Signed, A very Happy Customer
Rebecca

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Julie -
Thanks for such prompt service.
Terry
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Julie,
Just found your site and it is wonderful.

Mary Kate

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I just wanted to say thank you
I just received my correct order today.
I do realize mistakes are made every day but your company
fixed the mistake very quickly
Thank you for everything and I will surely order from your
company again.
thanks again Joan N.

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Thanks, Julie - I'm so glad I found your site...I have been looking for certain fabrics for a while!  Finally, found them.  Linda

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Thank you Julie,
By the way, I love your Newsletter.  It is really well put together as is
your website.  I am already thinking of my next order.
Jennifer G.

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Julie,
I'm so impressed with your site that I've added it to the Resources area on Layden With Stitches
in the Where do I get....? section. Thanks for all you hard work.
Elaine
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Thank you for caring enough to call and for the fast service on my order.
You can be sure I will return to your site for more patterns        Joanne
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I just wanted to thank you for your prompt service.  My order arrived
yesterday. I had almost given up on finding this particular kit.  Our
daughter is getting married in August and this will be a very sentimental
shower gift from her Dad & I.
Thank you!
Cheryl

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Hi Julie.....I just made payment through PayPal.  I am so very grateful to you for all your help and friendly service.  I am especially looking forward to working on this cross stitch pattern of Muffin.  Sandy will be extremely surprised.  I will let you know how everything turns out.
 Take care and kindest regards
 Faye
 

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Hi Julie!
Thanks so much for your email. That'll be fine. I love your site and will order again. I'm doing well today and hope you are too.
Look forward to getting the orders and doing more business.Victoria

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Hi Julie,
Order received and work is imminent.  Thanks for your happy service.. It's nice to know that kind people still exist.
THANKS! 

Mary G

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Great to find your store on line !!! What a choice in supplies !! 

Carol H

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Thanks for letting me know Julie!  I love your site, it had everything I
wanted.
Cindy
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Look forward to hearing from you and ordering lots more!  Happy New Year.  Your happiest new customer
 Melanie C.
 

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Dear Julie,
How nice to receive a personalized message. I do a lot of internet purchasing and this is a first.

Justine H.

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Hi Julie,
Have received my order safe and sound and can hardly wait to get started!  Thankyou for your very efficient help!  :)
kind regards and thanks,
Aileen
 

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Julie, Thank you for the wonderful and efficient service. You are the BEST. I look forward to dealing with you again in the near future. Have a great day. Thanks,

Mary Ann D.

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Julie, Thank you so much. It has been a real pleasure working with you. Now, I just have to find time for these projects!

Catherine S.

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 Dear Julie, Thank you very much. I enjoy your web site and I will be ordering more in the future. Thank you again

Maureen W.

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Dear Julie, I got my package today. Thanks for your great and fast service. Sincerely,

Michelle S.

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Hi Julie, How nice of you to send a greeting. First, let me compliment you on your website. It's the nicest stitching site I've seen in a long time, and it seems that ours is a dying craft. I spent the best afternoon just browsing it, though I already have more projects than I will ever finish in this lifetime.

Thanks for your help.

Margaret B.

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I am so happy to find a web sight that has everything I need. I have found that other sights I have been to have one or two items, but not such a wonderful selection as you have. It might be a while, but now that I have found you, you will be hearing from me again. Thanks so much,

Judy L.

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Julie -- It is a pleasure ordering from your site -- prompt, efficient and informative. Thank you!

Betty Q.

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Thank you for having it at all. (fabric)  I was ready to decided it didn't exist (spent Saturday looking on the computer for it) And just when I was ready to give up, you popped up on my screen. Don't ask me how, these things scare me to death. However, you are now in my favorites so I don't forget you. I must have had help finding you. God bless you,

Linda C.

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 Julie, Thank you and I definitely will come back to your shop real soon. It's nice to work with people that are so helpful and I will remember that!

Sheila B.

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I received my order today and am very pleased with the speed and courtesy of service. I will be sure to recommend your site to everyone I know who is interested in cross stitch. Thank you.

Barbara D.

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Julie, Aren't you just the best! Thank you so much Julie - As I've already mentioned - you will be my source of cataloging for all sorts of different things. And when I get ready for the next thing - I will come back to you regarding the table runners and the bread cloths. I Praise God that I found you on the Internet!!!

Linda W.

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Just wanted to say thanks for the great service! I love the skirt and it is exactly as you described. I am going to be ordering a lot more from you and am very happy you use paypal and have such great order status notification. So once more, thanks.

Leslie F.

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Julie, Thanks again for all your trouble. It's delightful to find someone who is so willing to assist.

Nita F.

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Julie, Thank you so much for your excellent service. I won't hesitate to order from your company again.

Mona S.

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Thank you so much for your great service, i've already got my orders today and now i could finish my cross stitch entitled "The Kiss", I found a lot of interesting patterns in your website and maybe after I get done with  my project, I will choose some patterns in your Mirabella and Lavander and Laces products.....thanks....

Anita M.

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Thanks for the up-date, loved your site, and all the variety of patterns that you have. Glad you're back, and hope all's well with you.

Denise S.

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I just wanted to congratulate you on such speedy delivery of my order. I, unfortunately, last January ordered the same product from a different site online and I have yet to receive it. I was sorely disappointed in them. When I went back online to order my cross-stitch material again, I found your site and thought I'd give it another try as I really wanted the material. I ordered it and on the same day, I got an email that it was sent. I received it the other day and have already begun my project.

THANK YOU again and I will definitely use you again.

Barbara H.

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Dear Julie, I appreciate how quickly you were able to send my fabric and that you wrote to tell me when you could ship the pieces. It was wonderful to receive such excellent service! I hope your holidays are manageable.

Chris H.

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Hello Julie!!

I wish you and your family Merry Christmas and Happy New Year 2008!
And I want to thank you for good customer care!

Kati V.

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Hi Julie,
 
Thanks for taking care of my order.  I am happy to find your website as it is very difficult to find the beads locally.  Have a wonderful Holiday season. 

Sincerely,

Ginger B.

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You truly have become my every day friend, Julie - I can't tell you how many
times I go on to your website and pour through your stitching ideas.  Thanks
for just allowing me to wish and wonder!!!!

I have so many ideas and so little time but I am going to order this week -
so be prepared.

Linda
 

 


 

 

   

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